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announcementJan 25, 20265 min read

Chatouts Launches: The AI-Powered Chat Commerce Platform for Social Sellers

Chatouts Team

Official Contributor

The Future of Chat Commerce is Almost Here

Chatouts is an AI-powered Chat Commerce platform built to break the cycle that traps social sellers. For years, merchants selling on Instagram and Facebook Messenger have been buried in manual replies, messy spreadsheets, and missed orders. The Chatouts platform changes that — automating the entire sales conversation from first enquiry to confirmed order, 24 hours a day.

Solving the Pains of Modern Social Sellers

If you've ever felt overwhelmed by a flood of "Price please?" messages at 2 AM, or lost a customer's order because it was buried in a long chat history, you're not alone. Typical social selling involves juggling multiple apps, manually recording customer details, and trying to stay "always-on" to avoid losing sales. This leads to burnout and prevents you from focusing on what you love: creating and growing your brand.

Chatouts AI solves these pains by providing a dedicated platform to build your AI sales assistant that works 24/7. It doesn't just "chat"—it understands your business, answers enquiries accurately, and even captures order details directly within the conversation.

A Superior, Simple Setup Experience

Forget the complex "flow builders" or "if-this-then-that" logic of typical chatbots. You don't need any technical skills, flow building experience, or deep integration knowledge to get started. Best of all, you don't need to hire an agency or a tech expert to set it up for you. Our onboarding is as simple as hiring and training a real person—designed to be done by you, in minutes. In just four simple steps, you can go from zero to a fully automated chat commerce machine:

  1. Setup Your Assistant: Choose your assistant's personality and language. (1 Min)
  2. Train Your Assistant: Simply paste your business info—hours, shipping rules, FAQs. Your assistant only speaks from the info you provide. (15 Mins)
  3. Setup Your Catalog: Add your products or services via a simple form. (25 Mins)
  4. Connect Channels: Link your social media accounts with a few clicks. (4 Mins)

Everything Built-In: No More App Juggling

One of the biggest hurdles for small businesses is the cost and complexity of integrating different tools. You usually need one app for chat, another for CRM, and a third for POS. With Chatouts AI, everything is already built-in.